Scheduling
Do I need an appointment?
Yes, to keep our staff safe from the effects of Covid19, we are currently appointment only. We cannot accept walk-ins at this time to ensure we are staying under capacity.
When should I arrive for my appointment?
We ask that you arrive 10-15 minutes before your appointment to get you checked in.
WhaT if I am running late for my appointment?
We take pride in providing prompt services for all of our clients. After 10 minutes the appointment will be canceled. This is a very strict policy that we must uphold to continue to provide all of our guests with prompt convenient service.
To uphold this policy, if the Beauty Professional starts after 10 mins. We will provide a credit for $1/per minute.
What if I need to cancel?
We do understand that sometimes schedule adjustments are necessary. We respectfully request at least a 24 hour notice.
I have my child with me, is that ok?
We love kids but unfortunately, this is a kids free spa. We have sharp tools. Hot wax pots, and hazard items all around our spa. We can not serve you and keep an eye on a kid. Safety is our top priority.
Brows
How often should I get my brows shaped?
Everyone’s hair growth cycle is different, therefore the time between appointments can vary from 4-6 weeks. If you have minimal or slow hair growth and are trying to grow out your eyebrows, we recommend waiting longer between appointments.
Is waxing painful?
Pain during your brow shaping appointment is dependent on how thick your hair follicles are. The thicker the hair, the more pain may be noticed. If you have fine, thin hair, pain is virtually non-existent.
To reduce pain risk, we advise that you avoid sunbathing, tanning, and any kind of skin peel treatments for at least 24 hours before a waxing and inform your Brow Specialist if you’re taking any medication or using skin products that could make your skin more sensitive than normal.
I am taking Accutane/ Retin-A can I still get my brows waxed?
No, unfortunately you must be off the medication at least 60 days prior to your appointment.
Avoid any irritants to your skin, such as any products containing: Retinol, benzoyl peroxide, glycolic, salicylic acids, astringents or Vitamin C for 2 weeks before your treatment.
What are the benefits of Brow Tinting?
If you’re looking for a fuss-free way to enhance your natural brows by giving them a bolder look, brow tinting gives long-lasting definition to brow hairs. Tinting is a great option for busy individuals and jet-setters who want perfect, low maintenance brow definition around the clock.
How do I prepare for my brow appointment?
Exfoliate your brows, two days prior to the appointment to remove any dry skin. The day of the appointment, avoid using oil based products. Come with your brow area clean, and makeup free.
How long will the tint last?
Tinting can last anywhere from 7 to 21 days. The length of time that your tinting will last depends on your lifestyle, skin care products, and skin type. The more often you wash your face, the faster the tinting can fade. Other things like sun exposure and harsh skincare products also reduce the time that your tint can last. Results vary.
I’m allergic to hair color, can I still get my brows tinted?
Unfortunately, no. Tinting is a safe hair color designed for the face, however it shares some of the same ingredients as hair dye. If you are allergic you cannot receive this service.
Will the tint product tint my skin or just the hair? Does it work on grey brow hair?
Tinting generally only tints the brow hair, however we are able to leave the tint on longer to tint the underlying skin as well. Note: tint on the skin generally only lasts 1-3 days post-appointment.
The tint will cover grey hairs, but it should be noted that often grey hair is more resistant to tinting than other hair types.
Do you have different shades of tint?
We have several different tint colors and all tints can be left on the brows for various amounts of time to achieve the perfect shade for you. The longer the tint stays on, the darker it will become and the longer it can last on the underlying skin.
Do you offer a patch test?
The purpose of a patch test is to determine if you have an allergy or sensitivity to a product(s) that will be used during your service. If you are concerned about a possible reaction, you can come to either studio for a patch-test at least 3-days before your appointment date. Please, email us to set up an appointment for patch testing.
WhAt is Brow Lamination?
Brow Lamination is a semi-permanent treatment that realigns the direction of brow hair and creates an instant look of added volume, fullness and fluffiness! Lasting 3-5 weeks, Brow Lamination is a solution for clients with stubborn hair growth, coarse unruly brows, or brows that do not stay in place. Paired with an optional Brow Shaping and/or Brow Tint, Brow Lamination can work wonders and eliminate the need for daily maintenance.
Who is the ideal candidate for Brow Lamination?
Anyone looking to improve the overall look of their brow
Clients with Sparse Brows
Clients who are growing out their brows
Clients not ready to commit to Microblading or Micropigmentation
Clients with unruly brows
Clients with stubborn natural hair growth patterns
Who cannot get Brow Lamination?
Contraindications include:
Psoriasis/Eczema
Pregnancy/Breastfeeding
Recent Eye Surgery
Alopecia
Recent Microblading or Micropigmentation (must be healed by 6 weeks)
Brow Henna (within 30-days)
Sunburn
Ultra-Sensitive Skin
Pink Eye
Scar Tissue in the treatment area
Brow Growth Serums
Clients with very thick, dense brow hair
All of the contraindications listed above can affect the integrity of the skin. Being that we are applying a chemical to the skin, the skin needs to meet the requirements in order to execute an ideal result with no irritation.
What are the aftercare instructions for Brow Lamination?
Do not wet your brows for 24-48 hours
Avoid touching the brow area to the risk of transferring oils
Do not apply makeup to the brows for 24-hours post-treatment
Do not apply Retin A, AHA or exfoliate the brow area for 72-hours before or after the treatment
Do not use any self-tanning products on the face for at least 48-hours post-treatment
Comb the hairs into place each day
FACIALS
This is my first time getting a facial, which should I select?
All new facial clients must select First Time Facial and consultation. Even if you have had a facial elsewhere. This gives us the chance to get to know you and your skin for ourselves.
What facial should I get next?
Signature Facial, this is a customized treatment where we follow up to see your skin response to the home care regime and our last appointment.
Will facials help with my fine lines and wrinkles?
Yes, frequent facials and sticking to a good home care regimen can help reduce lines, and wrinkles.
Will facials help with hyperpigmentation?
yes, facials — can help to treat hyperpigmentation and improve your skin's appearance and texture. Remember that not all skin is alike, each facial is customized based on your skin needs. The key is consistency.
Do you offer chemical peels?
Yes, but only in the months of Fall and Spring (September - April).
All clients MUST receive a Consultation facial and two Signature Facials Prior to the peel. Also, must have followed all Skin Care Regimens recommended.
How does the peel work?
We offer a variety of different peels. Series peel is most commonly used. The skin care specialist will discuss all options available.
INTIMATE SERVICES/WAXING
Why should I wax?
Waxing, unlike shaving, removes hair directly from the roots leaving your skin nice and smooth for weeks.
How often should I get waxed?
The recommended time between waxing is 4-6 weeks.
How long does the hair need to be?
For best results, the hair length should be ¼ inches long. The length of a grain of rice. When in doubt, it is better for the hair to be longer than shorter.
I’m a waxing virgin, what should I expect?
Don’t be shy. There’s a first time for everything! We will walk you through the entire process step by step.
Bikini, Brazilian—What’s the difference?
Bikini removes hair from just the sides. Brazilian removes everything- front, back and everything in-between.
Do you double dip?
Never. We take every step to ensure the highest level of sanitation.
Can I get waxed while I’m on my period?
Sure, just know you are more sensitive three days before your periods and three days after your period. Women in this line of business usually are not squeamish, myself included. So just simply wear a fresh tampon and pop a couple Advil to help fight the extra sting during this time.
How long will a Brazilian Wax take?
It usually takes anywhere from 15 to 30 minutes. The more you’ve waxed, the faster it can be done.
Will my hair stop growing back all together?
No, but it will become more sparse and have finer texture if you wax on a regular basis.
Can I have sex the same day I get waxed?
While you might want to share your new look with a loved one right away, waiting at least 48 hours for sexy time - especially if you are prone to ingrown hairs or are fairly new to waxing.
Friction and perspiration might aggravate the skin. During the first 24 hours, your body is most susceptible to outside bacteria that might cause an infection of the hair follicle known as folliculitis.
MAKEUP
I have never had my makeup Professionally done, do I need to bring anything?
No, we provide everything that's needed for your appointment. We will not use any personal products provided by the client.
I really would like glitter. Do you offer glitter for the eyes?
Unfortunately, no. We do not provide glitter. However, we do have a variety of shimmers eyeshadow colors that will give your eyes a pop.
I don't wear makeup, is it possible for you to just do my eyes?
We do not offer just eye makeup services. We encourage you to check out other Makeup Artists in the area who may assist you.